supervisors and managers boost employee satisfaction in their agencies, low- and no- cost strategies to use appreciation, communication, and empowerment (ACE) to build their workforce. research-supported methods, successfully applied across government, to help address real-time challenges. Useful set of tools. Motivate, customer service. sync with organization's overall mission and strategic focus. be able to apply proven methods of employee motivation, set clear and defined goals as part of the motivation process, and identify specific challenges of workplace motivation and learn how to address them. Productivity, human capital, customer service